Ifresh Corporate Pantry

Shipping & Returns Policy

Delivery Fees

  • Delivered by Courier or Ifresh Fleet vehicle
  • Free delivery for orders over $500 [Sydney Metro only]
  • $35 fee for orders under $500
  • Interstate deliveries may incur additional fees

Returns & Issues

  • Report any product concerns within 24 hours of delivery
  • Include photos and your order number
  • We’ll arrange a refund, credit or replacement

We can’t accept returns on:

  • Fresh/perishable goods
  • Opened or used items
  • Clearance or promo items

Incorrect Orders & Cancellations

If an item was ordered incorrectly and needs to be returned and swapped:

  • A $35 restocking and redelivery fee will apply
  • We’ll collect the incorrect item and deliver the correct one

Contact Us

Phone: 1300 43 73 74

Hours: Monday – Friday, 8:00am – 4:00pm

Emails sent outside these hours will be answered the next business day.

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